The human factor in intercultural communications: solution methods and technologies

  • Evdokiya Ivanovna Lobanova Plekhanov Russian University of Economics, Stremyanny pereulok, Russian Federation
  • Liudmila Vladimirovna Zenina Plekhanov Russian University of Economics, Stremyanny pereulok, Russian Federation
  • Minigul Gaizullovna Iksanova Moscow State Institute of International Relations, Prospect Vernadskogo, Russian Federation
  • Irina Vladimirovna Medvedeva Moscow State Institute of International Relations, Prospect Vernadskogo, Russian Federation
  • Ludmila Uruskhanovna Kalabekova Moscow State Institute of International Relations, Prospect Vernadskogo, Russian Federation
Keywords: Intercultural communication, human factor, multicultural environment, benefit.

Abstract

Intercultural communication implies mutual understanding of the participants of the communication act, who belong to different national cultures. The purpose of the present article is to determine the problems of the human factor in intercultural communication in a multicultural environment, and methods of solving these problems based on the negotiation of differing points of view and misunderstandings in intercultural communication. The article defines theoretical approaches to the study of the intercultural communication concept and the main research lines in the field of intercultural communication. Based on the analysis of scientific literature and conducted expert survey, the authors analyze the problems arising in intercultural communications and approaches to addressing them. Three main categories of problems related to communication in a multicultural environment are identified, namely: language problems, cultural problems, and problems related to personal perception.

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Author Biographies

Evdokiya Ivanovna Lobanova, Plekhanov Russian University of Economics, Stremyanny pereulok, Russian Federation

Plekhanov Russian University of Economics, Stremyanny pereulok, Russian Federation

Liudmila Vladimirovna Zenina, Plekhanov Russian University of Economics, Stremyanny pereulok, Russian Federation

Plekhanov Russian University of Economics, Stremyanny pereulok, Russian Federation

Minigul Gaizullovna Iksanova, Moscow State Institute of International Relations, Prospect Vernadskogo, Russian Federation

Moscow State Institute of International Relations, Prospect Vernadskogo, Russian Federation

Irina Vladimirovna Medvedeva, Moscow State Institute of International Relations, Prospect Vernadskogo, Russian Federation

Moscow State Institute of International Relations, Prospect Vernadskogo, Russian Federation

Ludmila Uruskhanovna Kalabekova, Moscow State Institute of International Relations, Prospect Vernadskogo, Russian Federation

Moscow State Institute of International Relations, Prospect Vernadskogo, Russian Federation

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Published
2019-10-11
How to Cite
Lobanova, E., Zenina, L., Iksanova, M., Medvedeva, I., & Kalabekova, L. (2019). The human factor in intercultural communications: solution methods and technologies. Amazonia Investiga, 8(23), 328-336. Retrieved from https://www.amazoniainvestiga.info/index.php/amazonia/article/view/876
Section
Articles