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DOI: https://doi.org/10.34069/AI/2023.61.01.13
How to Cite:
Tsarova, Y., Alekseiko, V., Sabadosh, Y., Kushnir, A., & Yaroshuk, D. (2023). The role of information technologies in
education. Amazonia Investiga, 12(61), 122-130. https://doi.org/10.34069/AI/2023.61.01.13
The role of information technologies in education
54
Роль інформаційних технологій в освіті
Received: January 15, 2023 Accepted: February 28, 2023
Written by:
Yevelina Tsarova55
https://orcid.org/0000-0001-9929-6670
Vitalii Alekseiko56
https://orcid.org/0000-0003-1562-9154
Yuliia Sabadosh57
https://orcid.org/0000-0002-2850-1224
Antonina Kushnir58
https://orcid.org/0000-0001-9041-7691
Dmytro Yaroshuk59
https://orcid.org/0009-0000-1632-725X
Abstract
In the article we find out the possibilities of using
information technologies to modernize the
educational process in higher education
institutions. The article reveals the content of
information technologies, describes the
possibilities of their application, and shows their
role in higher education institutions for the
modernization of education. It is noted the
functions inherent in the system of information
provision of monitoring and quality control of
education. The article distinguished the
components of information technologies
(hardware and software; applied information; the
end user of information and the components of
the national information system (modern
telecommunications infrastructure; distributed
computer network; system of national
information resources); system-methodological.
Information technologies are classified
according to several features: the method of
process in the information system; the step of
treatment of organization tasks; the classes of hi-
tech actions carried out; the kind of user
interface). Priority directions in the field of
informatization of education (introduction of
Анотація
У статті розкрито зміст інформаційних
технологій, виписано можливості їх
застосування та показано їх роль у закладах
вищої освіти для здійснення модернізації
освіти. Розрлянуто функцiї, які притаманні
cиcтeмі iнфopмaцiйнoгo зaбeзпeчeння
моніторингу й упpaвлiння якicтю ocвiти.
Виокремлено кoмпoнeнти iнфopмaцiйниx
технологій (aпapaтнi й пpoгpaмнi зacoби;
пpиклaднa iнфopмaцiя; кiнцeвий кopиcтувaч-
cпoживaч інформації та компоненти
загальнонаціональної інформаційної системи
(сучасна телекомунікаційна інфраструктура;
розподілена комп’ютерна мережа; система
національних інформаційних ресурсів). Якість
освіти досліджено у трьох зрізах:
концептуальному; теоретичному; системно-
методологічному. Інформаційні технології
прокласифіковано за рядом ознак: способом
реалізації в інформаційній системі; ступенем
охоплення завдань управління; класами
здійснюваних технологічних операцій; типом
призначеного для користувача інтерфейсу).
Виділено пріоритетні напрями у сфері
інформатизації освіти (упровадження
55
PhD, Candidate of Pedagogical Science, Head of State Education Establishment Khmelnytskyi Vocational Training Centre Services
Sector, Ukraine.
56
Master of the Faculty of Information Technology, Khmelnytskyi National University, Ukraine.
57
Candidate of Pedagogical Science, Senior Lecturer of the Department of Foreign Languages, Vinnytsia National Technical
University, Ukraine.
58
Candidate of Pedagogical Sciences, Senior Lecturer of the Department of Pedagogy, Professional Education and Management of
Educational Institutions, Vinnytsia State Pedagogical University named after Mykhailo Kotsyubinsky, Ukraine.
59
MD, PhD, Associate Professor of Surgery Department of Dentistry Faculty, National Medical University named after O.O.
Bogomolets, Ukraine.
Tsarova, Y., Alekseiko, V., Sabadosh, Y., Kushnir, A., Yaroshuk, D. / Volume 12 - Issue 61: 122-130 / January, 2023
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multimedia technology, use of multimedia
products in higher education institutions) have
been identified. Aspects of information
inequality are described (physical access,
financial access, cognitive access, access to
significant information, and political access).
The significance of distance education for today
is shown, and its principles are considered.
Keywords: information technologies,
innovation of the educational process,
institutions of higher education, distance
education, multimedia.
мультимедійної техніки, застосування
мультимедійних продуктів у закладах вищої
освіти). Розписано аспекти інформаційної
нерівності (фізичний доступ, фінансовий
доступ, когнітивний доступ, доступ до
значимої інформації, політичний доступ).
Показано значущість для сьогодні
дистанційної освіти, розглянуто її принципи.
Ключові слова: інформаційні технології,
модернізація освітнього процесу, заклади
вищої освіти, дистанційна освіта, мультимедіа.
Introduction
Today, through the development of the society
we understand deep economic and social
transformations, and the use of novelties of
scientific and technological progress in all
spheres of human activity. The use of
information technologies is an central issue in the
realization of scientific and technical progress: it
is the automation of production and its
intensification, it is the introduction of highly
effective technologies and the improvement of
planning and management of all industries
(Kuchai, 2014).
Computerization of the educational process in
the era of the 21st century in higher education
institutions is considered as a global, promising
direction for its renewal and improvement.
Priority attention is paid to this issue in all
countries of the world at the level of higher
education institutions themselves, as well as at
the state level. The difficulty lies in the fact that
this problem (full-scale computerization of the
educational process) requires long-term
purposeful work and constant attention
specifically in institutions of higher education
(Zhabolenko & Zhdanova, 2007).
The practice of educational activities of future
specialists showed the advantages of information
technologies in the change of professional skills
and rational possible of the individual. These
benefits deserve to be used as much as possible
(Klepko, 1998).
Human activity is based on information
provision (scientific information, in particular
pedagogical, etc.). Many scientists have
researched and are researching the advantages of
information support, highlighting the means of
operation, procedural and operational, and
informational and resource components.
Progressive information technologies include in
their content methods that make it possible to
increase the level of informatization in higher
education, and improve the information
environment and information technology
(Petrychenko, 2014).
In the article, we set out to investigate the
following tasks:
1. Establish the functions of the information
system for monitoring and managing the
quality of education in a higher educational
institution;
2. Determine the main components of
information technologies;
3. Highlight the requirements for
implementing a flexible system of training
specialists taking into account quality
requirements;
4. Show the classification of information
technologies according to various
characteristics;
5. Describe the advantages of information
technologies;
6. Determine the possibilities of information
computer technologies;
7. To show the main directions of using
computer information technologies in the
educational process, taking into account
their methodological expediency and
possibilities.
8. The advantages of distance learning are
noted;
9. Consider the possibilities of effectiveness of
pedagogical support of monitoring activities
The purpose of the article: is to find out the
opportunities of using information technologies
to modernize the educational development in
higher education institutions.
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Literature Review
V. Shtanko & T. Bordyugova (2012) single out
aspects of information inequality: «physical
access, financial access, cognitive access, access
to significant information, political access».
O. Kuchai (2014) highlighted the problems of
training (theoretical training and methodical
training) of specialists in higher education
institutions in Poland using multimedia
technologies. The basics of training future
specialists using multimedia technologies are
conceptually substantiated. Features of the use of
multimedia technologies are shown at the
professional training of specialists in the field of
pedagogy. Progressive ideas of using the Polish
experience of teacher training for the possibility
of their implementation in the education of other
countries are singled out.
L. Petrychenko (2014) named the most important
components of information technology and
revealed their importance for education:
hardware, software tools; applicable
information; end user of information.
V. Varenko (2014) analyzed the main
components of the national information system
(modern telecommunications infrastructure;
distributed computer network; system of national
information resources).
L. Savchenko (2014) substantiates the concept of
multimedia and emphasizes the importance of
the latest computer technologies and methods for
education, proves the importance of information
technologies in education, emphasizes the power
and versatility of the means of obtaining,
processing, and transmitting information, which
is important for monitoring the educational
activities of future specialists.
A. Kuzminskyi et. al., (2018) in the conditions of
informatization of society and mass global
communication single out and substantiate the
general goal of high-quality continuous training
of a specialist for professional activity who can
use all the latest means of information
technologies, which will contribute to the
implementation of all areas of informatization of
education.
O. Semenikhina et al., (2020) proved the
importance of the role of courses on open
resources during the COVID-19 pandemic,
identified and described a large number of
innovative educational courses on foreign open
resources and not enough - in Ukraine. The
beginning of Ukraine's work in the development
of such courses and open educational resources
is shown, albeit slowly.
O. Oseredchuk et al., (2022) proved the necessity
by information technologies in monitoring the
quality of higher education and showed their
advantages.
Methodology
To achieve the set goal, the following research
methods were used: theoretical (analysis of
philosophical, pedagogical, and psychological
literature), which makes it possible to justify the
initial positions of the research; interpretative
and analytical methods, based on which sources
are studied using synthesis, analysis,
systematization and generalization.
Remote education dictates its specifics in the
organization of educational activities, forms,
methods and content of education, selection of
teaching aids, including part of information.
The methodology of information technologies
involves active use by users of
telecommunication networks of different levels
(local and global). They are the main system-
forming sub-sign and are considered in three
directions: a) as a resource of teaching any
subject area; b) as a component of the traditional
training system; c) as a incomes of
interdisciplinary integrated approach to learning.
The use of information technologies and
telecommunication networks in education allows
you to solve the problems of training,
development and education of future specialists
at the level of modern social and economic
requirements.
The use of computer-based learning
methodology is focused primarily on the
integration of all types of educational activities
and the preparation of subjects of the educational
process for life in the conditions of the
information society.
The dynamics of the development of the
information society showed that traditional
methods and means of education are not enough
to improve the quality of specialist training. This
fact indicates the need to implement innovative
approaches to learning in the field of higher
professional education, including the
implementation of innovative educational
programs, which include the transition of the
educational process to new modern electronic,
computer, web-oriented technologies, online
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learning systems, that is, the transition to
education using the latest information
technologies. All these problems are considered
by us in the article.
Results and Discussion
Today offers a diverse range of information
technologies in education, but let's single out a
universal general procedure of information and
systematic activity, which Yu. Surmin &
Tulenkov (2004) justifies under the name:
"universal technology of analytical activity".
Information technology - the procedural use of a
set of collection methods and their means;
collection, transfer of data and their processing
(primary information) to update data on the state
of the object, on the process of updating the
phenomenon (information product) (Androschuk
& Kondratenko, 2014).
Information technology is an organized system
proposed to explain the tasks of monitoring and
organization of a higher education institution,
which is characterized by a set of methods and
means of implementing operations of collection,
registration, transmission, accumulation, search,
processing and protection of information based
on constantly updated software, the use of
innovative and constantly updated means of
computing and communication, as well as the
latest ways in which information is transmitted to
those who are waiting for it (Varenko, 2014).
1. The functions of the information system for
monitoring and managing the quality of
education in a higher educational institution.
We will set the functions offered by the
information system for monitoring and managing
the quality of education in a higher education
institution:
− the satisfaction of the needs of education
seekers, teachers, heads of higher education
institutions or structural subdivisions
included in this structural subdivision, in the
institutions, which are mandatory in the
activities of education seekers and are
important for the relationship;
− inform about the features, changes in the
educational program, the current state of the
institution of higher education, the
availability and adequacy of educational
facilities, the results of the student's learning,
the international position of the study of
experience, the professional activity and
qualifications of teachers;
− deliver documents to students, teachers, and
heads of higher education institutions, which
will be addressed;
− to identify defects in intellectual
development, control the health check of
education seekers and professors and
teaching staff (physical health, emotional
and mental health);
− distinguish the obvious needs of students;
inform teaching staff; involve stakeholders
in the educational process (Kuchai et al.,
2022).
2. The main components of information
technologies.
We note the main components of information
technology: hardware and software; applicable
information; end user of information
(Petrychenko, 2014). At the same time, the
national information system offers the following
components:
− modern telecommunications infrastructure,
which includes cable, satellite and other
statement channels;
− the spread computer system, which is in the
Internet information space, is provided by
the information systems of educational
institutions;
− the scheme of national information
properties, which works similarly to Intranet
technology and includes a comprehensive
system of information security.
The teaching staff at the institution of higher
education uses computer technology in their
professional activities and teaches students to
apply information technologies in their future
professional activities because thanks to global
computerization, automated workplaces and
local computer networks are created, this allows
more efficiency, taking into account operational
efficiency, reliability, completeness of the
information within the limits of the decisions
made, to monitor the quality of higher education,
to improve the management functions of the head
of the institution.
Reorganized expertise is expected at the
comprehensive use of personal computers at the
workplace of staffs of higher education
institutions. With this approach, the future
specialist must be able to enter information into
an automated system and, using computer
technology, solve the tasks set before him, which
will lead to a positive result (Varenko, 2014).
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3. The requirements for implementing a
flexible system of training specialists taking
into account quality requirements.
Implementation of a flexible system of training
specialists taking into account qualitative
requirements is an important task of educational
policy, in particular:
− to the quality of assessment of the level of
training of education seekers of various
profiles;
− to obtain a qualitative assessment of the
result of the professional activity of the
future specialist;
− to the qualitative design of not only
pedagogical technologies but also
information technologies and the
determination of their reliability;
− to the qualitative evaluation of the
effectiveness of the educational process.
4. The classification of information
technologies according to various
characteristics;
Today's educational policy requires the
obligation to single out such a trend as the
"movement for a new quality of education",
which is associated with the provision of a new
quality of life, embodying such concepts as
"human dignity" and "humanity". Approaching
from the standpoint of a socio-pedagogical
phenomenon, we will conduct the most
productive study of the quality of education in
three sections (classification), namely:
− conceptual (the implementation of the
primary understanding of the quality of
education as an object of research is
observed. At the same time, the space of
ideas is actualized, which has the ability to
reveal its systemic and interdisciplinary
nature, determination, and lead to the
formation of its scientific foundations);
− theoretical (considered as a "collapsed"
display of the object, parameters of the
quality of education and essential
characteristics, genesis, structure,
classification of species, types, etc.);
− system-methodological (is applied to
educational practice thanks to the
implementation of the translation of
conceptual and theoretical knowledge into
normative, practically oriented, applied
knowledge (Kapustin, et. al., 2013).
Today we observe the application of information
technology in many educational structures,
educational management bodies, and
organizations.
The Internet, which is informative and global,
plays a big role in education. In particular, it is:
− information superhighway, global
information source;
− a global means of communication that is
operational;
− base for the development of future,
advanced technologies;
− win-win for international organizations,
governments, and private companies as an
object of investment worldwide;
− development of corporate information
systems based on Internet technologies. The
information used in the global information
system is located on millions of physically
spread computer systems with software Web
server support, which is subordinate to the
global Internet network, that is, its
telecommunications means (Luo, 2022).
Using Web-browsers saving programs,
users, have access to the Internet, use
monitoring information (Varenko, 2014;
Shunkov et al., 2022).
5. The advantages of information technologies.
Information technologies have advantages:
− respond qualitatively to the improvement of
education;
− contribute to the monitoring of the quality of
education.
Using information technology to monitor the
quality of higher education, we are observing the
improvement of the application of methods,
tools, processing, storage, data transmission and,
as a result, finding high-quality information on
the state of training of experts to further improve
the level of their training, for the formation of
significant new qualities for a competitive
society. So, the problem of training a high-
quality and professionally trained specialist is
possible with a computerized learning process,
constant monitoring of the quality of higher
education with the help of computer
technologies, because it is information computer
technologies that provide openings:
− to improve the professional skills of future
specialists;
− increasing the rational possible of future
specialists. Therefore, it is time to use the
rewards of information technologies
(Oseredchuk et al., 2022).
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Let's consider another priority direction in the
ground of informatization of education - the
development and implementation of multimedia
products, multimedia technology in the
educational process. This priority direction has a
powerful educational potential for improvement
and optimization of the educational process. In
institutions of higher education, with the help of
modern multimedia technologies, new
approaches to education are introduced, it
becomes possible to improve communicative,
creative and professional knowledge, and to
optimize the development of self-education.
Therefore, the introduction of information
technologies into education provides an
opportunity to move to a new educational stage -
the introduction of modern multimedia
educational materials.
Starting with the 28th session of the UNESCO
General Conference, which took place within the
framework of the "Education" program, the
research project "Multimedia technologies and
personality development" was launched, where
the international community properly assessed
the role of new information technologies in
education and determined promising ways for
education using these technologies.
Today, great importance in education is given to
the possibility of using multimedia technologies
in institutions of higher education where a
competitive specialist is being trained. During
such innovative training, students acquire the
ability not only to notice information from the
screen but also learn to recode a visual image into
a verbal system, have the opportunity to apply
selectivity in information consumption and
evaluate quality.
The emergence of the Internet provided an
opportunity for the change of a new type of
multimedia tools focused on web technologies.
You can refer to them both during classroom
work and in the process of independent work of
future specialists. The main task of higher
education institutions is to make the student of
education a versatile, creative personality, a
future specialist with flexible thinking, who will
be able to successfully perform professional
tasks on a competitive basis and will be ready to
independently acquire new knowledge
throughout his life. multimedia tools focused on
web technologies.
Multimedia tools focused on web technologies
have changed the classroom method used in
educational institutions for periods, and now the
method and content of student learning are
changing under the influence of multimedia
technologies on the educational process.
So, having proved the importance of multimedia
technologies, we will define them as powerful
tools necessary for the scientific and educational
community. The invaluable advantages of using
multimedia technologies in the educational
process are in the training of specialists, as they
not only provide greater opportunities for the
educational process but also increase the interest
of education seekers in learning, and ensure the
activity of future specialists during the
presentation of the material. At the same time, a
necessary condition is the teacher's mastery of
multimedia technologies.
Let's single out multimedia presentations as the
most effective form of educational material that
can be created using Microsoft PowerPoint.
Multimedia presentations support to present the
material as a system of supporting images, bright
and filled with perfect information, structured in
an algorithmic order. This approach to the use of
educational information is aimed at forming a
system of clear visual thinking in students.
6. Determine the possibilities of information
computer technologies;
When using multimedia technologies in
education, an individual approach is
implemented, which gives the student or teacher
the possibilities to:
− work in a mode and measure accessible to
everyone;
− apply the value of rise of the educational
process,
− to mechanize the development of certain
practical skills,
− repeatedly repeat operations until complete
automation (Kuchai, 2014).
Educational multimedia tools are considered
universal because their application is too wide:
− used at different stages of the lesson
(motivation, formulation of the problem,
explanation of the material, association and
overview of knowledge; as illustrations),
− to monitor the quality of education,
− to evaluate educational achievements,
− to receive, transmit, store, process, and
present various information,
− for operations related to the study of control
and evaluation processes (Savchenko,
2014).
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With the use of information and computer
technologies in the educational process, students
have more opportunities and encouragement to
use not only the worldwide network but also to
engage in self-education, develop intellectual
potential, cultural and social level, improve
knowledge of foreign languages (Shtanko &
Bordyugova, 2012).
7. The main directions of using computer
information technologies in the educational
process, taking into account their
methodological expediency and
possibilities.
Let's dwell on the main directions of using
information computer technologies in the
educational process, taking into account their
methodological expediency and possibilities.
These are:
− search for information in the local network
and the global network;
− transmission, storage, and processing of
information;
− use of modern interactive didactic and
methodical materials;
− automation of education control;
− development of software tools for
educational space of various purposes;
− use of educational websites in the
educational space;
− computer experiments with virtual models;
− organization and processing of experiment
results;
− distance learning in educational activities;
− an organization for students of intellectual
leisure education (Nosenko, 2011).
In 2020, the COVID-19 pandemic in the field of
education has led to significant changes across
the planet. During the quarantine, distance
learning was introduced as much as possible in
all educational institutions (Kuzminskyi et al.,
2018).
As noted by A. Kuzminskyi et al., (2021), during
the COVID-19 pandemic, distance learning,
based on information-educational technologies.
Distance learning is effective both for learning in
institutions of higher education and for
monitoring.
8. The advantages of distance learning
Supreme contribution of students in monitoring
their knowledge, active learning, and improving
them as individuals is required by the methodical
basis of distance learning, both for the
educational process in general and for remote
monitoring of achievements during the pandemic
(Omonayajo et al., 2022). Let's note the
advantages of working in the distance form of
education:
− motivates students to bring out competitive
professional training using distance
education;
− the speed of communication between
students and the teacher;
− constant attention of the teacher;
− increasing the number of consultations at a
convenient time for those seeking education;
− the creation of opportunities for
communication between the teacher and
students of education in the form of a forum;
− interpersonal contact among students and
the teacher, which provides an opportunity
to ensure quality education - in general, and
during monitoring activities - in particular.
Consider the possibilities of effectiveness of
pedagogical support of monitoring activities
In the process of distance learning, we will
consider the possibilities of the effectiveness of
pedagogical care of monitoring activities, which
is achieved under the following conditions:
− constant improvement of students' computer
literacy;
− the possibility of accounting for the
psychological features of perception,
attention, memory, age-related capabilities
of education seekers, their individual and
personal regularities;
− implementation of psychological comfort;
− the ability of an individual to engage in
dialogue using information technologies;
− the possibility of applying an individual
approach to education seekers;
− organization of self-control of education
seekers;
− systematic monitoring of the educational
process;
− improvement of self-employment skills
among students of education;
− effective interaction of distance education
components.
We see the necessity of today in the development
of the potential of each country. The primary task
is to ensure blended learning. From experience,
we see that educational institutions should be
better prepared for the use of distance education,
which will provide an opportunity for more
individualized approaches to the educational
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space and monitoring of educational activities.
More attention must be focused on developing
flexible face-to-face or online teaching curricula.
An important condition is that all teachers have a
good command of IT devices and direct their
efforts to reform education guided by the
standards of the European Educational Space.
Teachers should perform the following
functions:
− coordination of the educational process,
− filling the course that is taught,
− conducting consultations with education
seekers during the development of an
individual study plan and during the
educational process,
− management of student educational projects,
− assessment of educational achievements of
education seekers and monitoring.
During the COVID-19 pandemic, courses on
foreign open resources, which exist and need
to be developed, became appropriate, because
there are not enough of them. This is confirmed
by the Prometheus and VUM platforms in
Ukraine, which contain an insufficient number of
courses (Semenikhina et al., 2020). Consider the
principles of distance education as a system. The
principles are different from classical education,
they ensure the interconnection of the main
aspects of distance education - organizational,
technological, value, and pedagogical:
− the principle of openness - everyone has the
right to receive an education without any
exams and testing; enrollment in a higher
education institution is carried out during the
year; the student chooses the place of study
himself (study takes place outside the
classrooms);
− flexibility - the learner chooses the
educational blocks himself, sets himself a
goal; freely chooses the term of study;
− intensification of educational activities of
education seekers - education seekers
themselves use their practical experience,
already acquired knowledge to master new
ones; active forms are widely present during
training;
− the adequacy of learning technologies of the
distance education model - is based on the
principle of pedagogical expediency: the use
of new information technologies;
− learning mobility - depends and relies on
information networks; knowledge bases and
banks with the help of which students of
education independently adjust their
educational program by their needs and level
of development;
− individualization of training – the individual
characteristics of the students of education
are taken into account and the choice of
training terms and training blocks depends
on this moment; the possibility of studying
outside the study group is allowed, but at the
same time there is control of the distance
education institution;
− humanism – the educational process is
aimed directly at the person, all conditions
are created for students to acquire a high
level of knowledge;
− alternativeness - non-antagonism of distance
education conditions the successful
functioning of all the above-mentioned
principles (Strelnikov & Britchenko, 2013).
Conclusions
The significance education of the possibilities of
using information technologies for the
improvement of the educational process in higher
education institutions is substantiated. We will
highlight and describe the main functions
inherent in the information provision system of
monitoring and organization of the quality of
education in a higher education organization and
the key mechanisms of information technologies.
The quality of education was investigated in
three directions: conceptual, theoretical, and
system-methodological. The classification of
information technologies is shown, which can be
founded on several structures: the technique of
operation in the information system; grade of
coverage of management tasks; technological
operations carried out by classes; type of user
interface, etc. The importance of multimedia
equipment and multimedia products for
education is emphasized. The relevance and
necessity of distance education are shown and its
principles are considered.
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